Job: Job Coordinator / Scheduler

Title Job Coordinator / Scheduler
Categories Office Position
Salary $30,000 – $45,000
Location Dallas, TX
Job Information

General Summary

Achieves maximum efficiency, revenue, and level of customer service pertaining to the coordination of jobs to be serviced each month. Personally contacts and confirms each job assuring that the crews are set up to complete each job on the schedule for each work night.

Core Responsibilities

  • Schedules, Promotes, and helps answer questions for existing customers through a relationship-based approach.
  • Maintains and reports numbers pertaining to the job on a weekly basis

Desired Characteristics for Position

  • 2 years of office experience
  • Can type 50 words per minute
  • Great Communication Skills
  • Works well in an office setting
  • Firm understanding of how to work with and use Microsoft Excel and Word

Details of Responsibilities

  • Direct incoming calls to the correct department
  • Coordinate routes on a weekly basis for each crew
  • Provide routes to the operations manager for the upcoming week by Thursday @ 5pm
  • Maintain an up to date schedule on both software programs used
  • Send out Accounts Receivable emails on a weekly basis
  • Take information from callers for potential sales leads
  • Monitor Daily and Weekly Job Revenue number
  • Keep track of any lost accounts from month to month in the provided report
  • Communicate with customer jobs missed from the night before
  • Keep all Work Orders and reoccurring job notes up to date
  • Manage scheduling emails that are sent out each month for the scheduling process
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