Hood Boss Team

Jeff Ralston
Jeff started his journey into the Kitchen Exhaust Cleaning as a crew leader and quality assurance manager for The Disney World Contract, one of the largest kitchen exhaust cleaning contracts in the industry. Jeff, utilizing his knowledge and expertise, joined the sales side of the process, and for the last eight years he has been helping customers build smart, safe and reliable Grease Maintenance Programs. Jeff’s diverse knowledge of the industry has allowed him to develop specialized products that aid in helping prevent damage to rooftops during the cleaning process. If you have any thoughts on how Hood Boss can better service your company please don't hesitate to reach out as Jeff loves customer feedback.
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Eric Kimberling
Senior Account Manager
Eric brings a unique perspective to Hood Boss as General Manager. He studied hotel management and administration at Oklahoma State University, and he has thirteen years of restaurant management experience. His background and experience of running restaurant operations and interacting with vendors gives him the opportunity to integrate his expertise and knowledge into the kitchen exhaust cleaning business. The collaboration ensures that customers’ specific needs and expectations are met to the highest of standards. Eric’s background has provided a framework that keeps in-step with our belief that customer service is the top priority of Hood Boss.
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Nick Bocksell
Director of Operations
For the last 15 years he has been the manager or general manager for several concepts in the restaurant and family entertainment industry. Over the past two years Nick has worked in each department of Hood Boss to gain a better understanding of the needs of our customers from each facet of our business. His diverse background gives him a good understanding of the individual needs of our clients and his strong customer service background fits in seamlessly with the core philosophy of Hood Boss.
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David Greener
Operations Managers
David comes to Hood Boss with an extensive background in both sales and restaurant management. His past experiences in the industry coupled with his innate sales instincts are allowing him to enhance our brand by revamping our standard operating procedures, promote our ever-expanding menu of services, and maintain our excellent history of customer service through his focus on quality assurance. David's decade of experience as both a corporate kitchen trainer and a restaurant manager have provided him with a breadth of knowledge of kitchen exhaust systems that he uses to meet the specific needs of our many clients.
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Jecobii Moore
Operations Manager
Jecobii has been with Hood Boss now for almost two years. He started out as a lead tech and quickly proved to us his problem solving and leadership skills. He is one of the best in the industry at cleaning kitchen exhaust systems and helps lead our technicians to providing the same quality work. He presently is our Night Operations Manager. Night to Night he monitors quality of service and route logistics. If you need something after hours here at Hood Boss, he is your guy.
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Shari Villafane
Shari has been with Hood Boss now for 3 years and heads up our Scheduling department. She came to Hood Boss from Shred it where she was an Office Coordinator. Shari’s role at Hood Boss is to oversee logistics and to help ensure a professional and consistent experience for our customers. She’s highly driven and loves people which makes her perfect for her role here at Hood Boss.
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Erika Warren
Erika is our newest member of the Hood Boss Team. We were lucky enough to have her join us from the Home Pro Team. Her job there was to schedule installations, coordinate services with technicians, and communicate with the customer to ensure quality of service. Her role with Hood Boss is almost identical. We are extremely happy to have added another talented individual to our growing team.
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Mary Ralston
Mary has been a part of the Hood Boss Team now for about a year. As Hood Boss has quadrupled in size over the past five years, we need someone that could concentrate solely on Accounts Receivable and Accounts Payable. If there are any questions or concerns with billing do not hesitate to reach out to her directly to get things figured out.
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